{"id":14,"date":"2025-10-06T18:33:08","date_gmt":"2025-10-06T18:33:08","guid":{"rendered":"https:\/\/lightblue-newt-453556.hostingersite.com\/?page_id=14"},"modified":"2025-10-06T19:24:44","modified_gmt":"2025-10-06T19:24:44","slug":"return-refund-policy","status":"publish","type":"page","link":"https:\/\/mamoria.ae\/ar\/return-refund-policy\/","title":{"rendered":"\u0633\u064a\u0627\u0633\u0629 \u0627\u0644\u0625\u0631\u062c\u0627\u0639 \u0648\u0627\u0644\u0627\u0633\u062a\u0631\u062f\u0627\u062f"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"14\" class=\"elementor elementor-14\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e84d5cb e-flex e-con-boxed e-con e-parent\" data-id=\"e84d5cb\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6bf844e elementor-widget elementor-widget-html\" data-id=\"6bf844e\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;wdt_animation_effect&quot;:&quot;none&quot;}\" data-widget_type=\"html.default\">\n\t\t\t\t\t<section style=\"padding: 40px 20px; max-width: 900px; margin: 0 auto; color: #333;box-shadow: 0 4px 16px rgba(0,0,0,0.05);    border-radius: 20px;\">\r\n  <div style=\"text-align: center; margin-bottom: 30px;\">\r\n    <h1 style=\"font-family: Outfit, sans-serif; font-size: 32px; color: #602e54; margin-bottom: 10px;\">\r\n      Return & Refund Policy\r\n    <\/h1>\r\n    <p style=\"font-family: Lato, sans-serif; font-size: 14px; color: #666;\">\r\n      Effective Date: [Insert Date]\r\n    <\/p>\r\n  <\/div>\r\n\r\n  <div style=\"font-family: Lato, sans-serif; line-height: 1.7; font-size: 16px; color: #444;\">\r\n    <p>At <strong>Mamoria<\/strong>, we strive to ensure your satisfaction with every purchase. This Return & Refund Policy outlines the conditions and process for returning products and receiving refunds.<\/p>\r\n\r\n    <hr style=\"border: none; border-top: 1px solid #ddd; margin: 25px 0;\">\r\n\r\n    <h2 style=\"font-family: Outfit, sans-serif; color: #602e54; font-size: 22px;\">1. Eligibility for Returns<\/h2>\r\n    <ul style=\"padding-left: 20px; list-style: disc;\">\r\n      <li>Returns are accepted within <strong>7\u201314 days<\/strong> from the date of delivery (depending on product category).<\/li>\r\n      <li>Products must be <strong>unused<\/strong>, <strong>unopened<\/strong>, and in their <strong>original packaging<\/strong>.<\/li>\r\n      <li>Items must include all <strong>accessories, manuals, and tags<\/strong>.<\/li>\r\n    <\/ul>\r\n    <p style=\"margin-top: 10px; font-weight: 600;\">Non-returnable items:<\/p>\r\n    <ul style=\"padding-left: 20px; list-style: disc;\">\r\n      <li>Perishable goods (e.g., formula, food supplements).<\/li>\r\n      <li>Personal hygiene products (e.g., breast pads, nursing bras, intimate care items).<\/li>\r\n      <li>Products that have been used, damaged, or altered.<\/li>\r\n    <\/ul>\r\n\r\n    <h2 style=\"font-family: Outfit, sans-serif; color: #602e54; font-size: 22px; margin-top: 25px;\">2. Return Process<\/h2>\r\n    <ol style=\"padding-left: 20px;\">\r\n      <li>Contact <strong>Mamoria<\/strong> via email or phone to request a return, providing your <strong>order number<\/strong> and reason for return.<\/li>\r\n      <li>Our team will review your request and provide <strong>return instructions<\/strong>.<\/li>\r\n      <li>Customers are responsible for <strong>return shipping costs<\/strong>, unless the return is due to our error.<\/li>\r\n    <\/ol>\r\n\r\n    <h2 style=\"font-family: Outfit, sans-serif; color: #602e54; font-size: 22px; margin-top: 25px;\">3. Refunds<\/h2>\r\n    <ul style=\"padding-left: 20px; list-style: disc;\">\r\n      <li>Refunds will be processed once the returned item is <strong>received and inspected<\/strong>.<\/li>\r\n      <li>Refunds are issued using the <strong>original payment method<\/strong> within <strong>7\u201310 business days<\/strong> of receiving the returned product.<\/li>\r\n      <li><strong>Shipping charges<\/strong> (if applicable) are non-refundable unless the return is due to our error.<\/li>\r\n    <\/ul>\r\n\r\n    <h2 style=\"font-family: Outfit, sans-serif; color: #602e54; font-size: 22px; margin-top: 25px;\">4. Exchanges<\/h2>\r\n    <ul style=\"padding-left: 20px; list-style: disc;\">\r\n      <li>Product exchanges are possible subject to <strong>stock availability<\/strong>.<\/li>\r\n      <li>Follow the same process as a return and indicate the item you want as a replacement.<\/li>\r\n    <\/ul>\r\n\r\n    <h2 style=\"font-family: Outfit, sans-serif; color: #602e54; font-size: 22px; margin-top: 25px;\">5. Damaged or Defective Products<\/h2>\r\n    <ul style=\"padding-left: 20px; list-style: disc;\">\r\n      <li>If you receive a <strong>damaged or defective product<\/strong>, contact us within <strong>48 hours of delivery<\/strong> with photos for verification.<\/li>\r\n      <li>We will arrange a <strong>replacement or full refund<\/strong> at no additional cost.<\/li>\r\n    <\/ul>\r\n\r\n    <h2 style=\"font-family: Outfit, sans-serif; color: #602e54; font-size: 22px; margin-top: 25px;\">6. Contact Information<\/h2>\r\n    <p>For return or refund inquiries, please contact us:<\/p>\r\n    <p>\r\n      Email: <a href=\"mailto:info@mamoria.ae\" style=\"color:#602e54; text-decoration:none;\">info@mamoria.ae<\/a><br>\r\n      Phone: <a href=\"tel:+971551421449\" style=\"color:#602e54; text-decoration:none;\">+971 55 142 1449<\/a><br>\r\n      Address: Dubai, UAE\r\n    <\/p>\r\n\r\n    <div style=\"text-align: center; margin-top: 30px; border-top: 1px solid #eee; padding-top: 20px;\">\r\n      <p style=\"font-size: 15px; color: #777;\">\ud83d\udcac Have questions? Our team is happy to help you with any return or refund queries.<\/p>\r\n    <\/div>\r\n  <\/div>\r\n<\/section>\r\n\r\n<style>\r\n  @media (max-width: 768px) {\r\n    section { padding: 30px 15px; }\r\n    h1 { font-size: 26px !important; }\r\n    h2 { font-size: 20px !important; }\r\n    p, li { font-size: 15px !important; }\r\n  }\r\n<\/style>\r\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Return &#038; Refund Policy Effective Date: [Insert Date] At Mamoria, we strive to ensure your satisfaction with every purchase. This Return &#038; Refund Policy outlines the conditions and process for returning products and receiving refunds. 1. Eligibility for Returns Returns are accepted within 7\u201314 days from the date of delivery (depending on product category). Products [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-14","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Return &amp; Refund Policy - mamoria.ae<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/mamoria.ae\/ar\/return-refund-policy\/\" \/>\n<meta property=\"og:locale\" content=\"ar_AR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Return &amp; Refund Policy - mamoria.ae\" \/>\n<meta property=\"og:description\" content=\"Return &#038; Refund Policy Effective Date: [Insert Date] At Mamoria, we strive to ensure your satisfaction with every purchase. 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